Change to BUPA chiropractic fee reimbursement

As a consequence of a recent change in the policy of BUPA regarding reimbursement of chiropractic fees, BUPA will no longer be covering chiropractic treatment provided at Wokingham Chiropractic Centre.

This effectively means that patients who have private health insurance provided by BUPA will not be able to recoup their chiropractic treatment fees from BUPA.

Patients who had treatment authorised by BUPA prior to 8th March 2013 can still be reimbursed for chiropractic care up to the end of May 2013 but no new authorisations will occur.

Wokingham Chiropractic Centre has not been singled out in this regard – this change of strategy by BUPA potentially affects all chiropractic and osteopathic practices outside the M25.

We realise that this change will inconvenience patients who have been able to recoup their treatment fees from BUPA in the past.

If you have been inconvenienced by these changes, you can complain to BUPA:

The best way is in writing to

Dr Natalie-Jane MacDonald
Medical Director
BUPA Health & Wellbeing UK
Willow House
Pinetrees
STAINES
TW18 3DZ

Or by e-mail to
[email protected]

Or via their website
www.bupa.co.uk/members/member-feedback

or on the phone
0845 609 0111

Monday to Friday: 8am to 8pm
Saturday: 8am to 6pm

Insured through your work?

If you are a member of a corporate scheme, we would encourage you to contact the person who deals with health insurance matters at your place of work.